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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronnie Hopper

November 20, 2025

5  out of  5
rating by Ronnie Hopper
"Jonathan is a great guy"
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Tiff

November 12, 2025

5  out of  5
rating by Tiff
"We have so much fun coming in seeing Whitney and Megan. Whitney showed Megan had to enlarge our car insurance card for 2024 Bronco Sport."
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Christina Ratusny

May 31, 2024

1  out of  5
rating by Christina Ratusny
"I would not use this location due to their poor communication and lack of response. I had/have several policies with them and ALL of my vehicles have been on the same policy. My son just had an emergency issue with his vehicle and I went on the app to order roadside assistance which I was unable to do since it wasn't showing his vehicle (it's my vehicle with him as the driver). I called and Jessica answered and could not explain why I wasn't seeing it. She stated that she couldn't see a reason and had to call me back. Then called me back to say it was canceled due to non payment which doesn't make sense since my other vehicles on the same policy are active and paid. Did not offer to try and resolve it at all. Instead got in a tizzy, stated she would not speak to me if I was going to treat her like she was stupid and agreed that she sounded stupid. Did not call her stupid. She called herself that. She could not seem to grasp that we are ALL on the same policy and made no effort to figure out what was going on and help the situation. Explained to her that I never got a bill. That the documents (which I have printed to make sure that they don't try to alter anything) show his vehicle being activate and no cancelations or bills. She is definitely not an asset to the company. Tried to pass the buck to whoever I spoke to months ago in regards to the Murano instead of doing her job and helping. I'll be looking for other insurance since this location only wants your premiums but doesn't want to fix/figure out what's going on."
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Mr Photos

March 21, 2024

5  out of  5
rating by Mr Photos
"Great"
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Kay

November 10, 2023

5  out of  5
rating by Kay
"Very helpful"
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Moore Explores

September 29, 2023

5  out of  5
rating by Moore Explores
"The absolute best. Hands down. From Jonathan’s years of experience and compassion to his team’s knowledge and friendliness - I can’t recommend this team more."
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Stephany Nelson

June 27, 2022

5  out of  5
rating by Stephany Nelson
"Best insurance agent!"
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Debby Bullock

June 21, 2022

5  out of  5
rating by Debby Bullock
"Best State Farm Agent in Bowling Green!"
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Eirene Williams

March 15, 2022

5  out of  5
rating by Eirene Williams
"They are very helpful people"
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emily gaddie

December 11, 2020

5  out of  5
rating by emily gaddie
"Just purchased home, auto, and life insurance and it was a great feeling! Anthony was very informative and quick."
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Jordan Gibbs

August 18, 2020

5  out of  5
rating by Jordan Gibbs
"Very helpful and knowledgeable....15 min really does save you money !!"
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505 viteska

February 26, 2020

5  out of  5
rating by 505 viteska
"They where always there for their clients.No matter what."
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Drunk America

February 12, 2020

5  out of  5
rating by Drunk America
"Anthony was super professional and made the application process very smooth and fast. Great all around guy, highly recommend State Farm!"
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Owen Tutor

February 10, 2020

5  out of  5
rating by Owen Tutor
"Recently signed up for auto, renter’s and life insurance with Anthony LaPointe. He was super friendly, super helpful with all my questions and he was willing to do whatever it took to ensure I was satisfied with my plan and coverage. He made it all quick and convenient and I couldn’t have asked for a better experience."
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Shane Reagan

October 21, 2019

5  out of  5
rating by Shane Reagan
"They always have called me and let me know when I have had coverage changes, rebate checks, and forgot to pay a bill. I lead a hectic lifestyle and they help me stay on track. Plus, I went to hs with Jonathan."
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Danny Lloyd

September 6, 2019

4  out of  5
rating by Danny Lloyd
"Nice people"
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Solomona Gaoa

July 25, 2019

5  out of  5
rating by Solomona Gaoa
"Came in seeking car insurance and was connected to Anthony LaPointe. I couldn’t have asked for a more pleasant experience. He got my insurance set up and even helped me set up a life insurance policy. He was SUPER nice, easy to talk to, and got me everything I asked for. I HIGHLY recommend giving Anthony a call for your insurance needs. Thank you so much for your help!"
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rui jian

April 25, 2019

5  out of  5
rating by rui jian
"I changed my insurance from the old irresponsible one to this reliable one. Anthony is such a nice agent who will help you to find the best solution and offer you the best service. All the staffs are so kind and friendly. It worth your pay and trust."
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Sultan Almamari

April 24, 2019

5  out of  5
rating by Sultan Almamari
"Great service! ANTHONY LAPOINTE is a very helpful guy who helps me through my auto, renter and life insurance and explain everything I need! Also, he gives me State Farm T-Shirt."
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Jenny Riley

March 27, 2018

5  out of  5
rating by Jenny Riley
"I have been a customer since 2011 and always have a great service experience every time I walk in the door. Everyone in the office is awesome to work with!!"